Writing

My writing on digital transformation, AI, and technology strategy. Practical perspectives drawn from working with organizations navigating complex change.

A Data Readiness Audit You Can Run in a Week

June 17, 2026

"Is our data ready for AI?" is too abstract to act on. This is a concrete, time-boxed audit — five days, one focused activity each — that turns the question into a scorecard and a roadmap you can actually take into an investment decision.

The Missing Layer: Why Middle Management Makes or Breaks Transformation

May 13, 2026

Transformations are won or lost in the middle layer that translates strategy into daily behaviour — and it's usually the most neglected group in the whole programme. Here's why the middle gets squeezed, and how to equip it instead of bypassing it.

The AI Operating Model: Redesigning the Org Chart Around Agents

April 8, 2026

Most organisations are bolting AI agents onto an unchanged org chart and wondering why the gains are marginal. The real leverage comes from redesigning roles, team shapes, and accountability around agents — here's what that operating model looks like in practice.

The 20x Company: Tiny Teams, AI Virtual Employees

March 9, 2026

Forward‑thinking startups are no longer just "using AI"—they're architecting entire companies around AI agents as virtual employees. This post breaks down the 20x company operating model, with examples from GigaML, Legion Health, and PhaseShift, and outlines three concrete patterns you can apply to scale revenue, not headcount.

From Static Chatbots to Agentic AI

February 13, 2026

Agentic AI goes beyond chatbots and simple prompts. Learn how autonomous AI agents can plan, act, and collaborate across your tools to unlock real business value—and how to get started safely.

Change Management Is Not a Communications Exercise

September 16, 2025

Most digital transformations fail not because the technology doesn't work, but because the human side is underfunded and misunderstood. Here's what effective change management actually looks like — and where most programmes go wrong.

Getting Your Organisation Ready for AI

June 10, 2025

Most organisations try to adopt AI before they're genuinely ready for it. Here are the four foundations — data, skills, governance, and culture — that need to be in place first, and how to assess honestly where you stand.

Security & Compliance Advisory Services

April 1, 2025

Expert Guidance in Cybersecurity, Digital Privacy, and Regulatory Compliance.

NYC Digital Consultant: Transformation & Agile Expert

April 9, 2024

What does a digital transformation consultant actually do? Here is an honest answer — and a look at the kind of work I do with clients in New York and beyond.

Harnessing the Power of AI in Marketing Technology Companies

April 8, 2024

AI's impact on marketing technology isn't evenly distributed. Some capabilities are genuinely transformative — others are still more promise than practice. Here's what I've seen actually work.

Navigating the Digital Landscape

April 7, 2024

Most digital transformations don't fail because of technology. They fail because creativity, UX, marketing, and technology are treated as separate workstreams. Here's how to change that.